Our Appointment System

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Appointment Types

Routine GP Appointment

Please consider whether any of the options below would be appropriate for you before booking one of these appointments. These appointments are 10 minute slots with a GP for routine issues. You can book a routine GP appointment up to a week in advance. If you feel you need a same day appointment, you will be called back by a GP to discuss this and they will book you an appointment if necessary. Please note that when the GP calls you the number will show as 'Withheld'.

Nurse Practitioner

A Nurse Practitioner can see many common conditions and can also prescribe.

Please be aware the Nurse Practitioner appointments are BOOK ON THE DAY only and are for patients with a NEW CONDITION OR PROBLEM that you feel needs to be seen on the same day.

If you already see a Doctor with your problem then it is not recommended to see the Nurse for the same condition.

The Nurse Practitioner DOES NOT TREAT:

• Children under 1 year of age
• Pregnant women
• Patients who have previously seen another Nurse or GP for the same problem which is not improving

Telephone Appointments

You can request a phone back from a GP to discuss an issue which does not require a face-to-face consultation

• A GP will call you back after their morning or afternoon surgery (depending on the time of day the appointment was made), or possibly earlier than this is they have time between appointments. Unfortunately we cannot give a precise time for these calls.
• Please note that when the practice phones you the number will appear as ‘Withheld’.
• These appointments are usually booked on the same day, but can also be booked in advance if this is appropriate.

Practice Nurse Appointments

Practice Nurse appointments are booked in advance for ongoing management of chronic diseases (such as asthma and diabetes), as well as other services such as cervical smears, sexual health and immunisations.

• 4YP – sexual health appointments for both registered and non-registered young people between the ages of 13 and 25.
• Cervical smears (cytology)
• Childhood immunisations.
• Chronic disease management, including diabetes, asthma, COPD, hypertension, coronary heart disease etc.
• ECGs
• Emergency contraception
• Flu and pneumonia vaccinations
• Sexual health
• Stitch removal

For further details on specific services, please see the Clinics & Services page of this website.

Healthcare Assistant

Our HCA can see patients for smoking cessation, new patient health checks, NHS health checks, dressings, blood samples, and teen health checks.

Phlebotomy

Our phlebotomy appointments are for the taking of blood samples, and are generally 5 minute slots.

We will only perform blood tests if they have been requested by your GP or other health care professional. We will only take blood from children over 7 years of age.